Customer Relations Representative - State Farm Agent Team Member OH

Customer Relations Representative - State Farm Agent Team Member

Full Time • OH
Responsive recruiter
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • 401(k)
  • Company parties
  • Health insurance
ABOUT OUR AGENCY:
I opened my agency in 1996, and today I lead a dedicated team of six. Before becoming an agent, I earned my degree from Bowling Green State University and began my career as a State Farm claims representative. That experience taught me how meaningful it is to guide people through life’s unexpected moments, and my passion for helping others is still what drives me every day.

We’re a true family agency (my husband is also a State Farm agent) and we’ve built a culture where teamwork, service, and fun all go hand in hand. We’re proud of the relationships we’ve built with our customers and our community, and we’re excited to welcome someone who shares our values.

If you’re caring, driven, outgoing, and passionate about helping others, and if you’re looking for a place where you can grow while being part of a winning team, this could be the perfect opportunity for you.

ROLE DESCRIPTION:
As an Customer Relations Representative - State Farm Agent Team Member for Jill Gaba - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
 
 Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
 
 RESPONSIBILITIES: 
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Promote successful and long-lasting customer relations. 
QUALIFICATIONS:
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Experience managing client relationships is preferred
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal, and listening
  • Dedicated to customer service
  • Able to anticipate customer needs
  • Able to effectively relate to a customer
How to Apply: 
Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance sales, we want to hear from you! 
www.gabaagency.com

Jill Gaba - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds. 
Compensation: $55,000.00 - $75,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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